Terms of Service

Worried about hidden rules or surprise fees? Here’s the short answer: we keep it clear so you know exactly what to expect when you shop with Fayezee.

At a glance

Topic	Key points
Orders & payments	Currency: USD. Methods: PayPal, credit/debit cards, Stripe, Airwallex. Taxes shown at checkout where applicable.
Shipping	Handling: 1-1 business days. Transit: 2-5 business days. Standard shipping fee: $6.99 per order.
Returns & refunds	Return window: 30 days from delivery. Refund processing: 5-7 business days after receipt. Funds appear: 5-10 business days.

1. Acceptance of these terms

By accessing or using kuntshirt.fayezee.com and purchasing from Fayezee, you agree to these Terms of Service and to any policies referenced here. If you do not agree, please do not use the site.

Plain-English summary

• Using the site means you accept these terms.
• If you disagree, you shouldn’t use the site.

2. Your account and information

If you create an account, you agree to provide accurate, current details and to keep your login secure. You’re responsible for all activity under your account. Notify us promptly if you suspect unauthorized use.

Plain-English summary

• Use real, up-to-date info.
• Protect your password and tell us if something seems off.

3. Orders, acceptance, and cancellations

We may acknowledge your order, but acceptance occurs only when we process and dispatch it. We reserve the right to refuse or cancel any order for reasons including suspected fraud, inventory limits, or obvious pricing/description errors. If we cancel after your payment method has been charged, we’ll issue a prompt refund to that method.

Plain-English summary

• Orders aren’t final until we process them.
• We can cancel for fraud checks, stock issues, or clear mistakes—and then refund you.

4. Pricing and payment

Prices are in USD. Taxes are shown at checkout where applicable. We accept PayPal, credit/debit cards, Stripe, and Airwallex. By placing an order, you authorize us and our payment partners to charge your selected method and, if needed, to place a payment authorization.

Despite our care, pricing or availability may change. If there’s a material error, we’ll contact you or cancel and refund.

Plain-English summary

• Pay in USD using PayPal, credit/debit cards, Stripe, or Airwallex.
• Taxes appear at checkout when required.
• If a listed price is clearly wrong, we’ll fix it or cancel and refund.

5. Shipping and delivery

Standard handling time: 1-1 business days. Standard transit time: 2-5 business days. Standard shipping fee: $6.99 per order. Delivery timelines can shift due to carrier capacity, weather, or other factors outside our control. For complete details, see our Shipping Policy.

Plain-English summary

• We prepare orders in 1-1 business days; carriers typically deliver in 2-5 business days.
• Shipping costs $6.99 per order.
• We’ll assist with delays, but carriers and events can affect timing.

6. Returns and refunds

You may request a return within 30 days from delivery. Items should be in original condition. There’s no restocking fee. Original shipping is refunded only when Fayezee is at fault. After we receive and inspect your return, refunds are processed in 5-7 business days. Your bank or card issuer may take an additional 5-10 business days to post funds.

Plain-English summary

• 30 days from delivery to start a return.
• No restocking fee.
• Refund timing: 5-7 business days to process after we get the item; 5-10 business days for your statement to update.

7. Acceptable use

Use the site lawfully and respectfully. Don’t scrape, crawl, or use bots. Don’t disrupt security or operations, upload harmful code, collect others’ data without consent, infringe intellectual property, impersonate others, or use our name, imagery, or listings to resell or misrepresent Fayezee.

Plain-English summary

• No scraping, spamming, or hacking.
• Don’t copy or resell our brand assets or content.

8. Intellectual property

All site content—including text, graphics, logos, product images, and designs—is owned by or licensed to Fayezee and protected by applicable laws. You may use it only for personal, non-commercial shopping unless we give prior written permission.

Plain-English summary

• We own or license the content here.
• Personal shopping use only unless we approve otherwise.

9. Warranties and liability

The site and products are provided “as is” and “as available,” to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent allowed by law, Fayezee and its affiliates won’t be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability for any claim related to a purchase won’t exceed the amount you paid for that order.

Plain-English summary

• We don’t promise the site will be perfect.
• If something goes wrong, our liability is capped at what you paid for the affected order.

10. Events beyond our control

We aren’t responsible for delays or failures caused by events we can’t reasonably anticipate or control, such as natural disasters, acts of government, labor disputes, carrier failures, power outages, or internet disruptions. We’ll work to resume service as soon as possible.

Plain-English summary

• Unexpected events can delay things. We’ll get back on track quickly.

11. Governing law

These terms are governed by the laws of Vietnam, without regard to conflict-of-laws principles.

Plain-English summary

• Vietnamese law applies.

12. Changes to these terms

We may update these terms from time to time. Changes take effect when posted on the site. If you continue using the site after changes are posted, you accept the updated terms.

Plain-English summary

• We’ll post updates here. Continued use means you agree.

13. Contact us

Questions about these terms? We’re here to help.

• Email: [email protected]
• Address: Thôn Liễu Trì, Mê Linh, Mê Linh, Hà Nội